One thought on “Do you use urgent care services? Talk to the NHS at Charlton House

  1. Chris July 19, 2014 / 14:52

    Bugger. Am away. Will e-mail them my views. My daughter needed an out-of-hours GP two weeks ago (high fever). NHS Direct sent us to the Urgent Care Unit at the QEH, but we had to be assessed at A&E which was it’s usual disaster. What’s the point in being assessed by A&E to see if you need to see a GP??
    As it was my daughter needed treatment (a drip as she sat in a chair in a corridor).
    As we left (after a total of over five hours) we heard an announcement that it was now a 5-1/2 hour wait just to see a doctor.

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