Coronavirus in Charlton: Where to get help as Tier 4 restrictions go on

Keep your distance sign
Staying two metres apart remains as vital as ever

An update from Greenwich Council’s public health team on the developing coronavirus situation…

As of yesterday, there were 1,188 confirmed new cases of coronavirus in Greenwich borough. Cases are increasing rapidly across London and the South East, and this is happening in Greenwich too. We need to tackle this increase by following the guidance explained in this update.

87 people are in hospital right now in Greenwich because of coronavirus. Although this may seem a relatively low number, to have to go to hospital because of coronavirus means your case is very serious. We need to make sure that this number doesn’t rise, and eventually ends up at 0 by following the guidance in this update and supporting each other.

As you will be aware, the situation has developed significantly in the past week. Coronavirus cases have continued to accelerate very quickly, a new strain of the virus has emerged, and the government has placed much of the country, including Greenwich, in the highest Tier 4 restrictions.

Everyone needs to stay at home, except for essential activities.

You can read all the details about Tier 4 on the official website here:

Free holiday meals for children will continue as planned. Find out more about the Holiday Meals service.

Tier 4 restrictions (click to download poster)

The festive period

For those who were planning to celebrate Christmas, Tier 4 changes mean you will probably not be celebrating the way you had intended. We hope that for those celebrating, and those not, there is an opportunity to at least get some rest over the next couple of weeks.

Thank you for all your involvement and hard work over the past few months – we could not have made the progress we have without you, and we thank you for helping to keep our communities safe at this difficult time. Here’s hoping for a happier 2021! Take care and stay safe, and we look forward to continuing to do lots of good work together in January.

Mental health support

Whether or not Christmas is part of your life, your mental health might be affected by it happening around you. It’s a time of year that often puts extra pressure on us, and can affect our mental health in lots of different ways. This year especially may be even harder due to the effects of coronavirus.

Mind has some great information specifically around coping with mental health at Christmas, and also specifically around Coronavirus and Christmas:

Live Well Greenwich also has lots of local support, advice and information if you, or someone you love, are struggling at this time of year. Visit the Look After You hub for local support, ranging from top tips and self-help to support if you’re struggling to cope with difficult feelings or behaviours.

You can also call 0800 470 4831 to talk to a friendly, local advisor. Open every day 8.30am – 6pm, but closed Christmas Day, Boxing Day, Sunday 27th December, New Year’s Day and Sunday 3rd January.

Getting tested for coronavirus

If you have coronavirus symptoms: (a high temperature, a new, continuous cough, a loss of, or change to, your sense of smell or taste), even if they’re only mild, it’s important to get a test and stay at home until you get your result. Please go to If you have problems using the online service, cal 119. Lines are open 7am to 11pm.

Testing is not available at the Emergency Department at the hospital or at your GP practice, so please do not attend here trying to get a test.

Fast testing is now available for those without symptoms – this must be booked via the Greenwich Council website.

Support if you test positive and have to self-isolate

If your test result is positive, you and your household will need to stay at home and self-isolate for 10 days. (This has changed from 14 days.) This is important to stop the virus spreading and to keep your community safe.

This can be stressful and worrying when you need to go to work. If you are unable to claim sick-pay from your employer and are a low income household, a one-off £500 payment may be available from the government to support you and your family during these 14 days. Find out if you are eligible to apply for this payment or call 0800 470 4831.

Training available

If you’re interested in helping your community through volunteering, a short training programme is available to introduce and prepare volunteers for the role of Neighbourhood Champion. This is an opportunity to learn, ask questions, share information and practice.

For more information, please email victoria.smith[at]


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Your neighbours need you: Become a Coronavirus Neighbourhood Champion

The Neighbourhood Champion role is about reaching out into the community in Charlton

If you’re frustrated by the pandemic and want to do something in the community to help stem the virus, then Greenwich Council’s public health team is looking for help in Charlton right now. They explain why you should think about becoming a Coronavirus Neighbourhood Champion.

Charlton is one of our target areas for what we are calling “deep community engagement”. ​As part of this work we want to make sure we are reaching everyone we can,​ for example people who may be isolated or do not have access to information to support them through the coronavirus pandemic.

About this volunteering role

There are many members of our community that are vulnerable or isolated and we need to ensure that help and support is available to all residents in the borough of Greenwich.

This role centres around bringing people like you, that live in these areas, together with community networks to connect with other residents in your area.

Residents may not be getting the information they need to help them stay safe or access the support they need, for whatever reasons during the pandemic. This role can play a part in making a big difference.

What does the role involve?

Neighbourhood Champions will be part of a local team supported by a community engagement co-ordinator, linked to the public health team in Greenwich.

You will support a range of activities in your areas as part of a volunteer outreach team including:

  • Having safe, socially-distanced, ‘neighbour to neighbour’ conversations on the doorstep and around your area to make sure everyone knows how to stay safe from the coronavirus and how to get support.
  • Helping gather the issues, concerns, ideas and suggestions that come from the residents of your area that can help keep the community safe.
  • You will also play an important part in encouraging those you meet to become involved themselves, working together as a whole community.

Training and support

Initial free two-hour online training will be provided to make sure you are well informed, well supported and safe when carrying out this Neighbourhood Champion role. Training is planned for Friday 20th November from 10.30am to 12.30am on Zoom.

  • You will be kept up to date with key information and messages regarding the coronavirus pandemic.
  • You will have weekly contact and support from your local co-ordinator.
  • You will also have the opportunity to become part of a wider Coronavirus Community Champions programme across the borough.

Apply for this role

Thank you for reading through the information about this role. If you are interested, please email victoria.smith[at] to register your interest, giving your full contact details, name, address, email and telephone number.


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Make a difference to SE7’s future and join the Charlton Neighbourhood Forum

Charlton mural
Good things can happen in the area when people work together…

It feels like a long time ago now, but last year we covered the launch of the Charlton Neighbourhood Forum, which aims to give residents a bigger say in the future development of Charlton – particularly with the riverside awaiting development. Earlier this year, the first big riverside development – Rockwell’s scheme for Anchor & Hope Lane – was thrown out after a residents’ campaign. CLARE LOOPS, the forum’s chair, explains why this shows the forum is needed – and how you can take part.

The monumental decision by the Secretary of State on 3rd June to refuse planning permission for the Rockwell development on the VIP Trading Estate gives testament to what can be achieved when communities work together. Charlton Together is a collective of local voices, who made the case that this development was not good enough for Charlton.

Last year, we established the Charlton Neighbourhood Forum with a view to bringing forward a neighbourhood plan for Charlton. An neighbourhood plan must legally be taken into consideration for planning applications, but is produced by the local community – both residents and businesses. The forum needs to be formally designated by Greenwich Council before we can proceed in developing a plan.

Businesses can join too. Business membership is for anyone working in Charlton. Joining provides an opportunity for the business community to have their say in future decisions about employment and business opportunities. You and your colleagues can voice your concerns and discuss your ideas for improving accessibility and trading in Charlton.

With almost half of the development area designated for employment, it is essential that all stakeholders – businesses and residents – work together to create a thriving new area in the Charlton Riverside of that we can all be proud.

If you haven’t joined the forum and want to know more about how you can be part of this exciting new community of businesses and residents, visit

Be part of something special, make a difference to Charlton. Join the forum today and please share this information around your networks.


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