Talk to rail bosses about Greenwich line changes

London Bridge station, in the future
Network Rail’s launching a publicity campaign to warn people of the big changes taking place to train services along the Greenwich line, which will involve most of Charlton’s trains being permanently routed away from Charing Cross and into Cannon Street instead.

Staff will be at Charlton station during Thursday and Friday’s rush hours to talk about the changes, and will also be at other local stations in coming days.

The changes are prompted by the rebuilding of London Bridge for the Thameslink programme, which will cut the connection to the Charing Cross tracks. It’ll also mean many trains won’t be able to call at London Bridge for three years from 2015.

Here’s the press release…

To raise passengers’ awareness a number of information events will take place at affected stations from next week including Maze Hill, Westcombe Park, Deptford, Charlton, Greenwich, St Johns and New Cross.

Leaflets and information will be available to passengers outlining the changes which include:

* For all passengers from January 2015, services to Waterloo East and Charing Cross will not stop at London Bridge for nearly 20 months.
* For passengers using the Greenwich line from January 2015 onwards, Charing Cross services will be diverted to Cannon Street.
* For passengers using New Cross and St Johns from January 2015 onwards, Waterloo East and Charing Cross services will not stop at New Cross and St Johns stations.
* For all passengers from August 2016, no Cannon Street services will stop at London Bridge for nearly 16 months.

Fiona Taylor, Network Rail’s route managing director for Kent, said: “Thameslink will transform the railway in London and the south east of England, providing greater capacity and better journey options for millions of passengers. To rebuild London Bridge station and carry out the complicated track work on the approach to the station, it is unavoidable that there will be a certain level of disruption.

“We are working closely with all train companies which operate through London Bridge to keep this disruption to a minimum and are committed to providing passengers with as much information as early as possible. The end result of this investment will be a vastly improved service which will better meet the demands of passengers.”

Southeastern managing director, Charles Horton, said: “Although Greenwich line passengers will eventually see a much improved station at London Bridge, we understand that these works will be disruptive and our customers will be inconvenienced.

“We’re sorry about this and are working in partnership with Network Rail, Transport for London and other train operators to do what we can to minimise the inconvenience, advise on alternative travel options and keep passengers informed.”

Full details of the public information events are:

Maze Hill: 21-22 October, 7am – 10am and 4pm – 7pm
Westcombe Park: 21 – 22 October, 7am – 10am and 4pm – 7pm
Deptford: 24 – 25 October, 7am – 10am and 4pm – 7pm
Charlton: 24 – 25 October, 7am – 10am and 4pm – 7pm
Greenwich: 29 – 31 October, 7am – 10am and 4pm – 7pm
St. Johns: 28 October, 7am – 10am
New Cross: 29 – 31 October, 7am – 10am and 4pm – 7pm

As part of the Thameslink Programme the layout of the tracks around London Bridge station are being changed. When the programme is complete, each service will have dedicated routes allowing more trains to run. The new layout means trains on the Greenwich line are unable to continue on to Waterloo East and Charing Cross. From January 2018, you’ll be able to travel to Waterloo East and Charing Cross by changing at London Bridge.

Passengers can find out more about the Thameslink Programme by visiting where you can also sign up for email alerts or by following us on Twitter @TLProgramme.

11 thoughts on “Talk to rail bosses about Greenwich line changes

  1. Chris October 21, 2013 / 13:24

    Why don’t they just say, “If you live on the Greenwich Line, all trains to Waterloo East or Charing Cross will stop forever from January, 2015.”

    The way they present it now (you’ll be able to travel to Charing Cross by changing) it seems like a bloody improvement! Also “each service will have dedicated routes allowing more trains to run” sounds good. Wrong. We will have NO service to Charing Cross.

    And it must have been fun for the hapless Network Rail staff at Westcombe Park and Maze Hill this morning with delays of up to an hour and cancellations because of their usual ‘overrunning engineering work.’ I hope they get pad danger money.

    Thank heavens I no longer use the train to commute.

  2. Chris2 October 21, 2013 / 14:21

    At Westcombe Park Station this morning they must have cancelled the “Public information event” as there were no staff in sight. The ticket office wasn’t even open, and the train time boards weren’t working either. Didn’t see any trains either!

  3. Chris October 21, 2013 / 18:54

    ‘Otherwise you enjoyed your travel experience with us, sir?’

  4. Andrew October 23, 2013 / 19:33

    Anyone know if Charlton will get more trains after 2015 via Blackheath which I guess will still be connect to Charring Cross?

  5. Chris October 23, 2013 / 19:48

    Andrew – I’ll be going to Charlton station tomorrow to ask NR how stopping services from Deptford, Greenwich, Maze Hill and Westcombe Park to Charing Cross “…will better meet the demands of passengers.”
    I’ll be asking about services from Charlton via Blackheath and will post their response here.

  6. Chris October 24, 2013 / 17:13

    Right. Had a chat with a nice chap with “Ask me a question!” on his shirt. He was not long on answers though. “A timetable is being worked on,” was the answer to the question about the route to Charing X via Blackheath. The guy did NOT know if this service is to continue post-2018, but he said it will still run ‘as an emergency service’ prior to that.
    I asked him why Network Rail regarded the total withdrawal of services to Charing X as a ‘benefit’ and he said “We’ve not had a good reception around here.” He said trains to Cannon Street will be more frequent and formed of longer carriages.
    He did not know when the Thameslink proposals were put out to public consultation (if they were at all) and referred me to their website
    The withdrawal of our service to Charing Cross is because of Thameslink.

  7. Neil Clasper October 25, 2013 / 09:27

    The key thing does seem to be ‘what’s the timetable going to look like?’ – particularly at peak times. Without knowing that it’s hard to assess just how painful it’s going to be.

  8. Andrew October 27, 2013 / 10:32

    Thanks Chris for asking the question, seam like there were low on answers though which is a concern. Andrew

  9. Kate October 31, 2013 / 18:11

    thanks Chris. Suggest the nice chap you mention above has “and I won’t know the answer” written on the back of his shirt.

  10. Janell Barlow November 5, 2013 / 00:54

    Perhaps before this is implemented they could restore the through trains to Charing Cross as the service used to be way back when – one in three during the weekdays as well as in the evenings and weekends – and keep those running through without stopping at London Bridge – the way with so many rush-hour services from the outer suburbs that come through Lewisham and New Cross do anyway. With re-timetabling twice a year there should be time enough to do it and with all the franchisees in the same Govia group (if I have that right) there is an authority which can implement a directive from the tfl if, and this is the bit “if”, there is the political clout to deliver it. But Mayor election time – shout about it.Monkeyboy could perhaps confirm whether the the points and track are still in place to take the trains over from the NXG lines to platform six at London Bridge. Sorry – boring hobby horse but it would be a sensible option – if physically and legally possible – to ameliorate some of the impact. Those who want to get to the West End and who now change to a Charing Cross train at London Bridge would have to adjust their journey times to one of the fast trains. Other passengers could – in the nicest possible sense – be terminated at London Bridge, either to go onto the underground as at present or walk over the bridge (very T.S. Eliot) to Canon Street and the City.

  11. Tina Lewis November 11, 2013 / 13:13

    Goodness, the 16 months from August 2016 will be very painful with trains only going …Greenwich -> Deptford -> Canon Street. I suppose many people will switch to using North Greenwich.

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